Have questions, feedback, or need assistance? We'd love to hear from you! Our support team is dedicated to ensuring you have the best experience on FabMeet.
Get in Touch
📧 Email Support
General Inquiries:
support@fabmeet.com
Privacy & Data:
privacy@fabmeet.com
Safety Concerns:
safety@fabmeet.com
Legal Matters:
legal@fabmeet.com
Response time: Within 24-48 hours
💬 In-App Support
For the fastest response, use our in-app support feature:
- Open the FabMeet app
- Go to Settings
- Tap "Help & Support"
- Choose your issue or tap "Contact Support"
Available 24/7 with automated responses and live support during business hours
Frequently Asked Questions
Account & Login
How do I reset my password?
FabMeet uses phone number authentication, so there's no password to reset. Simply log in with your phone number and verify with the SMS code sent to you.
I can't log into my account
Make sure you're using the correct phone number. If you changed your number, contact support at support@fabmeet.com with your old and new number for assistance.
Verification
My verification was rejected. What should I do?
Make sure your verification photo is clear, well-lit, and matches your profile photos. Avoid filters, sunglasses, or hats. Try again, and if it continues to fail, contact support for help.
How long does verification take?
Photo verification is usually instant. ID verification (for premium users) takes 1-24 hours. You'll receive a notification when your verification is complete.
Matches & Messaging
Why am I not getting matches?
Try updating your profile with more photos and a detailed bio. Adjust your preferences to expand your search radius or age range. Make sure you're actively swiping and engaging with the app.
A match disappeared. What happened?
Your match may have unmatched you, deleted their account, or been removed for violating our Community Guidelines. Unfortunately, we can't restore disappeared matches.
Safety & Privacy
How do I report someone?
Tap the three dots on their profile or message, select "Report," choose the reason, and submit. Our safety team reviews all reports within 24 hours.
How do I delete my account?
Visit our Data Deletion page for complete instructions on deleting your account and data.
Business Inquiries
Partnerships
Interested in partnering with FabMeet? We're always open to collaborations that benefit our community.
Email: partnerships@fabmeet.com
Press & Media
For press inquiries, media kits, or interview requests:
Email: press@fabmeet.com
Careers
Want to join the FabMeet team? Check out our careers page (coming soon) or email your resume to:
Email: careers@fabmeet.com
Office Hours
While our app is available 24/7, our support team operates during the following hours:
- Monday - Friday: 9:00 AM - 6:00 PM PST
- Saturday - Sunday: 10:00 AM - 4:00 PM PST
- Holidays: Limited support available
For urgent safety concerns, please email safety@fabmeet.com at any time. We monitor this inbox 24/7.
Social Media
Follow us on social media for updates, tips, and success stories:
- Instagram: @fabmeet
- Twitter: @fabmeet
- Facebook: /fabmeet
- TikTok: @fabmeet
Mailing Address
FabMeet, Inc.
[Your Company Address]
[City, State ZIP]
United States
We're Here to Help
Your satisfaction is important to us. Whether you have a question, concern, or just want to share feedback, we're always happy to hear from you. Don't hesitate to reach out!